Terms of Service

Last updated: [DATE]

1. About Us

This website ("Site") is operated by KUN TRADING LLC ("KUN", "we", "us", or "our"), a company registered in the United Arab Emirates.

Registered address: [INSERT ADDRESS]

Email: support@kun.com

Commercial licence number: [INSERT LICENCE NUMBER]

By accessing or using this Site, you agree to be bound by these Terms of Service, our Privacy Policy, Shipping Policy, and Return & Exchange Policy. If you do not agree to these terms, you must not use this Site.

2. Eligibility

You must be at least 18 years of age to use this Site or place an order. By using this Site, you represent and warrant that you are legally capable of entering into binding contracts under the laws of your jurisdiction.

3. Products and Pricing

All products displayed on the Site are subject to availability. We reserve the right to discontinue any product at any time without prior notice.

Prices are displayed in the currency applicable to your selected region and are inclusive of applicable VAT where required. The total price shown at checkout is the final amount payable, inclusive of all taxes and fees. No additional charges will be applied beyond what is disclosed at the point of purchase.

We make every effort to display product colours and details accurately. However, we cannot guarantee that your device's display will accurately reflect the actual colour or detail of the product.

In the event of a pricing error, we reserve the right to cancel the order and issue a full refund. We will notify you promptly if this occurs.

4. Orders and Payment

By placing an order, you are making an offer to purchase the product(s) in your cart. All orders are subject to acceptance by us. We may decline or cancel any order at our discretion, including but not limited to cases of suspected fraud, pricing errors, or product unavailability.

Once an order is placed, you will receive an order confirmation email. This confirmation does not constitute acceptance of your order — acceptance occurs when the product is dispatched and you receive a shipping confirmation.

We accept payment by credit and debit card (Visa, Mastercard, American Express). All payments are processed securely through our payment gateway. We do not store your card details.

5. Shipping and Delivery

We ship within the UAE, across the GCC, and internationally. Full details regarding delivery timeframes, costs, and responsibilities are outlined in our Shipping Policy.

Please note that for international orders outside the GCC, customs duties, import taxes, and local charges may apply upon arrival in the destination country. These charges are the responsibility of the recipient and are not included in the product price or shipping cost.

6. Returns and Exchanges

We offer a 14-day return and exchange window from the date of delivery. Full details, including eligibility conditions and non-returnable items, are outlined in our Return & Exchange Policy.

7. Intellectual Property

All content on this Site — including but not limited to text, graphics, logos, images, product designs, and software — is the property of KUN TRADING LLC or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, display, or create derivative works from any content on this Site without our prior written consent. The KUN name, logo, and all related marks are trademarks of KUN TRADING LLC.

8. Prohibited Uses

You agree not to use this Site:

•  For any unlawful purpose or in violation of any applicable law or regulation

•  To infringe upon or violate our intellectual property rights or the rights of others

•  To submit false or misleading information

•  To interfere with or circumvent the security features of the Site

•  To collect or harvest personal information of other users

•  To resell products purchased from this Site without our prior written consent

We reserve the right to terminate your access to the Site for violating any of the above.

9. Disclaimer of Warranties

Products and services are provided "as is" and "as available" without warranties of any kind, whether express or implied, except as required by applicable UAE law. This includes, but is not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

Nothing in these terms shall affect your statutory rights as a consumer under UAE Federal Law No. 15 of 2020 on Consumer Protection.

10. Limitation of Liability

To the maximum extent permitted by applicable law, KUN TRADING LLC and its directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising from your use of or inability to use this Site or any products purchased through it.

Our total liability for any claim arising from or related to a purchase shall not exceed the amount you paid for the specific product giving rise to the claim.

This limitation does not apply where prohibited by UAE consumer protection law.

11. Indemnification

You agree to indemnify and hold harmless KUN TRADING LLC, its directors, officers, employees, and agents from any claims, damages, liabilities, costs, or expenses (including reasonable legal fees) arising from your breach of these Terms of Service, your violation of any law, or your infringement of any third-party rights.

12. Governing Law and Jurisdiction

These Terms of Service and any dispute arising from or in connection with them shall be governed by and construed in accordance with the laws of the United Arab Emirates. You hereby submit to the exclusive jurisdiction of the courts of the UAE for the resolution of any disputes.

13. Severability

If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision shall be deemed severed and shall not affect the validity or enforceability of the remaining provisions.

14. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting to the Site with an updated "Last updated" date. Your continued use of the Site following any changes constitutes your acceptance of the revised terms.

We encourage you to review these Terms periodically.

15. Contact Us

If you have any questions about these Terms of Service, please contact us:

Email: support@kun.com

Address: [INSERT ADDRESS]